03 October 2019

Standards for Telehealth Services

Reference: CIR-2019-00000368

Telehealth Services

To: All DHA Licensed Health Facilities & Professionals

Dubai Health Authority - Health Regulation Sector (HRS) appreciates the ongoing support and collaboration offered by its Strategic Partners to improve the provision of healthcare services in the Emirate of Dubai. 

And as part of HRS commitment to update healthcare providers with all the developments on both health practices and laws and regulations governing the provision of the services, and following the issuance of

Cabinet Resolution no. (40) of 2019 concerning the Executive Regulation  of Federal Decree-Law No. (4) of 2016 on Medical Liability  Law, HRS hereby announces the publication of the Standards for Telehealth Services which regulates the practice of telehealth in the Emirate of Dubai


All health facilities and professionals are required to refer to the attached document and adhere to the regulations set out in the aforementioned standards in order to assure compliance and avoid irregularities that may result in this regard.


Attachment:  Telehealth Standards

For more information, kindly contact us on:

Email address: 


With regards, Health Regulation Sector - DHA

Supporting Documents:

Standards for Telehealth Services Final.pdf:

View Document

External Circular- Telehealth Standards.pdf:

View Document