This service allows users to request for refunds for services that have been paid previously on Sheryan website as per DHA refund policy.
Average Processing Time
4 working days
Who Can Apply
- Delegated Healthcare Facility Representatives
- Supporting refund justification documents (optional)
- To initiate this service, open the application that you would like to refund from My Applications page, scroll to the bottom of the application form and click on Request Refund
- Submit application form
- DHA review
- Approved requests are automatically refunded via payment channel
- View the service detailed User Guide
- Draft applications that are inactive for over 3 months will be cleared from the account. A 15 day reminder will be sent to the registered email.