Request Refund

This service allows users to request for refunds for services that have been paid previously on Sheryan website as per DHA refund policy.


Average Processing Time

4 working days

Who Can Apply

    • Healthcare Professionals (Physicians, Dentists, Allied Healthcare, Nurses/Midwives, Traditional & Complementary & Alternative Medicine)

Prerequisites

Required Documents

    • Supporting refund justification documents (optional)

Service Steps

    • To initiate this service, open the application that you would like to refund from My Applications page, scroll to the bottom of the application form and click on 'Request Refund'
    • Submit application form
    • DHA review
    • Approved requests are automatically refunded via payment channel

Service Tutorial

Service Channel

    • Sheryan portal

Related Services

Additional Information

    • View the service detailed User Guide
    • Draft applications that are inactive for over 3 months will be cleared from the account. A 15 day reminder will be sent to the registered email.
    • For support and inquiries, please contact us via info@dha.gov.ae

Service Limitations

Approximate Cost

Free