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New Facility License
This service allows individuals and holding companies to request for a new healthcare facility License in the Emirate of Dubai under the jurisdiction of DHA. The license must later be activated through the Activate Facility License service in order to start operating. Through this service, the facility can request to add add-ons which include: home healthcare, telehealth, 24 hour facility, pharmacy delivery, pharmacy drive-thru, clinical training service, mobile unit (depending on the facility category, different add-ons are permitted).
Average Processing Time
10 working days
Facility Licensing Process
Who Can Apply
- Investors and Delegated Representatives
Prerequisites
- Obtaining a trade license before applying to this service is optional.
Required Documents
- Owner/ Partners valid passport copies (and Emirates ID if applicable)
- Engineering Layout from an engineering/design company
- Prepare facility proposal to be filled in the application form
- Trade license (if available)
Service Steps
- Fill and submit online application
- Pay required fees
- DHA review
- Approved requests are issued with inactive facility licenses
Service Tutorial
Service Channel
- Sheryan Portal
Related Services
Additional Information
- Manual for Licensing Health Facility
- View the service detailed User Guide
- Self-inspection checklists
- Please see the link below related to Health Facility Guidelines
- Draft applications that are inactive for over 3 months will be cleared from the account. A 15 day reminder will be sent to the registered email.
Service Limitations
- Applicant needs to have consent from the facility owners to apply for the service