Activate Facility License

This service allows healthcare facilities to activate their previously issued inactive license in order to start operating. The facility can also request to add add-ons in this service, which includes: home healthcare, telehealth, 24 hour facility, pharmacy delivery, pharmacy drive-thru, clinical training service, mobile unit (depending on the facility category, different add-ons are permitted).

Average Processing Time

1 working day

Who Can Apply

    • Delegated Healthcare Facility Representatives


    • Adding and activating licenses of professionals under the facility
    • Select Medical Director

Required Documents

    • Valid trade license

Service Steps

    • Fill and submit online application
    • Pay required fees
    • Inspection team gets in touch with the Facility to coordinate Inspection date and time
    • DHA conducts inspection
    • Facilities who pass the final inspection are issued active facility licenses (in case the inspection result was fail, the applicant must reschedule a new inspection and re-pay required fees)

Service Tutorial

Service Channel

    • Sheryan portal

Additional Information

    • Self-inspection checklists

    • Draft applications that are inactive for over 3 months will be cleared from the account. A 15 day reminder will be sent to the registered email.
    • For Health Advertisement related matter, please visit MOHAP website

Service Limitations

    • Facility needs to have a valid inactive facility license to be able to apply for this service

Approximate Cost

Facility License Fees (yearly) AED 7500
Inspection Fees AED 2000
Re-Inspection Fees AED 1000
Add-on yearly fees: Telehealth AED 14000
Add-on yearly fees: Home Healthcare AED 8000
Add-on yearly fees: Clinical Training Service AED 2000
Add-on yearly fees: 24 Hour Facility AED 0
Add-on yearly fees: Drive Through AED 0
Add-on yearly fees: Pharmacy Delivery AED 0